Support

Email contact@aeolo.io for product support, account access, integration troubleshooting, billing questions, privacy requests, or suspected security issues. We review support requests during Korean business hours.

• The email address associated with your Aeolo account.
• The affected workspace, domain, integration, article, or job, when applicable.
• A concise description of what you expected, what happened, and when it occurred.
• A screenshot with sensitive information removed, if it helps explain the issue.

Never send your password, API key, OAuth access or refresh token, MFA code, full payment-card information, or another person's sensitive data. Aeolo support will not ask for those secrets by email.

For account deletion or connected-platform data deletion, use Aeolo Settings or follow the Data Deletion page. For privacy rights requests, email contact@aeolo.io from the address associated with the account so we can verify ownership.

For current availability and incident information, visit https://status.aeolo.io.